Posts Categorized: Featured

Patient-Centeredness & the Persistent Fax Machine

Patient-centered care is one of the six factors of quality in healthcare. Yet, there are many opportunities for improved patient-centered care. To anyone that has had to fill out a form or receive a form from a healthcare provider or practice, there is a great likelihood of being told to ‘fax it back’. Yet, how… Read more

Telehealth Care: An Innovation in Waiting

I often ask my informatics and innovation students to take a guess as to when telehealth was first conceptualized for use. They are often surprised to hear me say that the concept emerged in the 1960’s (60 years ago). Now while we did not have the capabilities for such operationalization of telehealth care at that… Read more

The Five Meta Stakeholders of Health IT

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“Once we get <insert name here> system, all of our tech problems will go away.” You’ve likely heard this statement and/or have used it in regard to the integration of new health information technology solutions into the process of patient care delivery. During my initial year or two in the health IT field, I had… Read more

What is the role of the patient in patient-centered care?

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If you’ve ever been a patient, you know that you immediately become more vulnerable when in a healthcare environment. Whether entering a primary care office or a tertiary care medical center, the vulnerability presents itself for all of us (even the healthcare professionals). I believe that there will always be a sense of vulnerability for… Read more

May you find the opportunity in every challenge.

The internet erupted on Saturday about something that Senator Walsh in Washington State said in a hearing about nurses. Her tone and underlying assumptions about our ability to play cards while at work were very disrespectful to the 4 million of us in the United States. This is the second time in a few years… Read more